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PP: What do you think will be the printing industry's biggest challenge in the next few years?
SE: Survival. We read an interview with the CEO of EFI who stated, paraphrasing, that there will be two types of printing firms left when the dust settles: low-cost producers (Internet e-tailers, fighting largely over price), and high-value providers who know their customers intimately. Manufacturers who don't know where they fit in this mix will almost certainly fail in the coming years. We've pitched our tent in the latter category, generally, providing business-to-business storefront solutions that solve some real headaches for the customers and the suppliers, and create lasting value. PPR
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Melissa Busch
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