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P+P: How would you describe your management style?
BL: One of the things that I try to do is keep in touch with our salespeople, and I do a lot of phone work in that way. ... I want to know what's going on, are we treating them right, are the customers treating us right or do they have any frustrations, and I just like to give them little pep talks now and then.
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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