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But, the customer service strategy works only as long as distributors and end-users are loyal to the suppliers who help them. "Money talks," Clabaugh continued. "End-users have become more effective buyers over the years and know how to get the most for their buck. Pricing issues will always be a factor within the industry."
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- Companies:
- Specialized Printed Forms
- UnigraphicsUSA
- Places:
- Atlanta
- Caledonia, N.Y.
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