Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
#4: Find out what the customer wants. Does he or she want a refund, credit, discount or replacement? The customer is complaining because he or she has a problem and wants it solved as quickly as possible. Find out what the problem is, so you can work toward resolving it and not toward an unsatisfactory solution.
0 Comments
View Comments
- People:
- Jonathan Farrington
Related Content
Comments