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"After all, we've been working on it for over 10 years. Having said that, I think our customers would say that we are more responsive than our competitors most of the time. We have a median response time of 45 minutes from our support staff and they are very knowledgeable and accessible to customers. We have done dozens of integrations with XML and legacy computer systems that help our customers lock in their customers. And lastly, from what we see in the marketplace, we have very competitive pricing for comparable solutions from other providers."
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Melissa Busch
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