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But, she noted there have been plenty of changes. Klug explained grades, such as carbonless paper, aren't used as frequently as they were 10 or 20 years ago.
"However, we still sell an extremely healthy quantity of carbonless paper. We are seeing a rise in our security papers business—many customers want to ensure the integrity of their important documents, which sometimes doesn't happen in an e-world. In book publishing papers, we have seen the rise in the use of very low-quality papers for books, whereas the demand for our high-quality tradebook grades has been more compressed."
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Melissa Busch
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