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The cost in restructuring systems to read the chips also attributes to the cards' slow-arriving popularity. "Some people are estimating the cost to retool the entire retail infrastructure in North America at $2 billion," Sumner said.
And the expenses don't stop there. "Once you start working with the chip, with its storage and processing capabilities, your back-end systems and your networking have to be more sophisticated," added Sumner. "Retailers will really need to see some significant benefits before making the investment in smart card reader infrastructure."
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- Gary Funck
- Jerry Sumner
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