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Conflict in the workplace is a painful reality and a key reason for poor productivity and frustration. Are there people in your workplace who cause problems for everyone else? One point is clear—conflict does not magically disappear and only gets worse when ignored.
Certain types of workplace conflict are readily identified. Other forms of conflict may not be so easily detected. Negative attitudes, for example, occur repeatedly over time and can cause people to lash out at each other. In many cases, conflict occurs at the senior level. This requires some intervention.
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- Gregory P. Smith
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