Health Insurance Headaches
An Ounce of Prevention/
A Pound of Cure
For starters, Rollins said companies must evaluate whether the insurance professional they’re dealing with is simply an insurance broker or a total-benefits adviser providing value-added services and cost-controlling strategies. He suggested selecting insurance professionals offering annual open enrollment programs, including informative benefits package presentations for employees, as well as quarterly claim reviews and strategy sessions. “Claims should be reviewed quarterly looking for both frequency and severity,” he noted. “Typically, 80 percent of claims are tied back to 20 percent of the employees. Once identified, the broker should proactively manage those situations.” An effective insurance professional should also offer cost-controlling technology tools, such as a human resources portal to simplify administrative tasks, and a customized human resources Intranet.
- Companies:
- Printing Industries of America, Inc.
- People:
- Chuck Rollins
- Ronnie H. Davis
- Places:
- Sewickley, Pa.
- United States