SOI Forms: A Passing Grade
The skills of forms suppliers and distributors will be tested
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Mike Fleming, vice president of operations for Golden City, Missouri-based Golden Business Forms, already is seeing positive changes.
"The state of the forms industry today is vibrant—for the survivors. Quotes are up, orders are increasing, lead time shrinks, pricing is very competitive and pressure is great both internally and externally. Customers demand more. Credit risks are at an all-time high. And greatest of all, leadership is tested," he observed. "For those who have managed 'lean,' the recession is a bump in the road and it is business as usual. The plan is a) Be customer responsive, b) Be customer responsive and c) You guessed it, be customer responsive."
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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