Workflow Adds Value to Supply Chain Management

For Norfolk, Virginia-based Workflow, 2003 was a year for restructuring and rebranding.

At the center of the restructuring, is a regime change involving the departure of the founding D'Agostino family, while rebranding efforts are being driven by a major marketing campaign to bring the company's message and competency to the marketplace in no uncertain terms.

That competency, according to industry veteran Joe D' Amore, senior vice president of business development, is supply chain management facilitated by the igetsmart technology. "We enable customers to outsource elements of their businesses to us that are outside of their core competencies for benefits that are multiple and long-lasting," he said. "The igetsmart technology also allows Workflow Solutions to effectively compete with the majors."

D'Amore explained that with 10 warehouses throughout the United States and Puerto Rico, the igetsmart platform links customers directly to the warehouses, as well as to e-forms and print-on-demand solutions, providing end-users with direct access to all contractual products while significantly reducing the customer's administrative burden.

"The advantage is that Workflow can provide any product through that supply chain, whereas the majors only focus on products that they make," observed D'Amore. "The ability of our client to aggregate their entire spend with one source and manage that entire spend with one system is a tremendous advantage."

For the complete version of the above article by Maggie DeWitt, please see the January 04 issue of BFL&S.