Marketing and Sales

Fourth Quarter Fun: Fill Up on Q4 Promo Products and Sales Ideas
September 17, 2019 at 8:51 pm

It seems like just yesterday we were scraping New Year’s Eve confetti off our shoes and checking the weather for snowstorms. But, thanks to time’s ability to fly, 2019 is almost over. And many distributors are deep in the throes of planning for their fourth quarter sales...

Executive Perspectives: Howard Schwartz, founder and CEO of HDS Marketing Inc.
September 10, 2019 at 8:15 pm

As part of Print+Promo’s ongoing feature, Executive Perspectives, we get to know leading professionals in the print and promotional industry. This month, we interviewed Howard Schwartz, founder and CEO of HDS Marketing Inc., Pittsburgh. Here, he explains how key chains influenced his career path, discusses staying above the technology curve and issues a warning to Kevin Bacon...

Please Read
August 13, 2019 at 8:38 pm

No matter our official job title, we are all in customer service, simply doing our best to make clients feel heard, understood and supported. But, customer service representatives (CSRs) in the traditional sense typically are at the front line fielding the brunt of criticisms...

Print+Promo 2019: These 11 CSR All-Stars Have What It Takes to Keep Customers Happy and Coming Back
July 30, 2019 at 4:36 pm

Customer service representatives (CSRs) have a challenging job that often requires superhuman patience, speed and product knowledge. They care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Print+Promo would like to recognize these unsung heroes, so, without further ado, here are the inaugural honorees of our CSR All-Star collection...

2019 CSR All-Stars: Tiffany Hanson, 3M Promotional Markets
July 24, 2019 at 4:48 pm

Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Tiffany Hanson, customer service representative for 3M Promotional Markets…

2019 CSR All-Stars: Andrea LosKamp, Label Art, a Div. of WS Packaging Group Inc.
July 24, 2019 at 4:30 pm

Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Andrea LosKamp, customer service representative for Label Art, a Div. of WS Packaging Group Inc...

2019 CSR All-Stars: Margie Arena, AmeriPrint Corporation
July 24, 2019 at 4:09 pm

Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Margie Arena, customer service and office manager for AmeriPrint Corporation…

2019 CSR All-Stars: Ernie Cornelius, Regency360
July 24, 2019 at 3:37 pm

Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Ernie Cornelius, print and promo coordinator for Regency360…