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• Greg Turner, president, TBF Graphics, Saginaw, Mich.
Why did you decide to invest in an interactive Web site?
McNeal: "For one thing, we wanted to simplify what we do. Right now only one of our customers will use the site [which is currently being designed]. We wanted our customer to be able to pull up a form instead of sending it to the corporate office where it is then typed and processed."
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