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Turner: "It definitely makes life easier by streamlining operations. We get electronic orders off the server in the morning, then pick and deliver the same day. It has cut our volume of order-related calls and questions by more than half."
Gminder: "You will not find online ordering of our company product through our company Web site. Our main site showcases what we can do and is information-based only. Online interaction happens at a separate customer site [through hyperlinks, etc.]."
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