mind your business: Trial by Fire
Eight ways to fight entrepreneurial fires while improving in the process
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
"Huddle up" to keep key processes in the front of employees' minds. Use short morning meetings to set priorities for the day. I learned about these morning meetings from Horst Schulze, who led the creation of the service award-winning Ritz-Carlton Hotel chain. He called them "huddles." During his tenure, every day, before every shift, in every Ritz-Carlton Hotel in the world, a short "huddle" was held to highlight one key operating principle or process. All of the chain's core principles were discussed at least once every month. You can use "huddles" at your business to highlight how a process was successfully used the day before or to remind employees of a process's importance.
0 Comments
View Comments
- People:
- Dave Lindsey
- Edward D. Hess
- Places:
- Indianapolis
Related Content
Comments