P+P: What do you think is the most exciting, cutting-edge thing your company is doing right now? Why?
JG: We are developing a next-generation portal that includes all the elements of a standard print and promotional e-commerce site with all the digital marketing tools that marketing is looking for today and tomorrow. Each version of the portal that we roll out to the market seems to have exponentially more options, features and benefits than the previous generation. We end up cannibalizing some of our business, but the commitment to technology is creating new additional opportunities, driving much of our new business growth. We believe this paradigm shift will continue well into the future, so we want to continue to position ourselves in a leading-edge position.