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Sean Norris
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P+P: What do you expect to be some of the biggest challenges the industry will face?
GB: I think the biggest problem [...] is the ongoing efforts of the state and federal governments to place a sales tax on Internet sales. As a New Hampshire corporation we have no sales-tax issues, and to be required to collect and distribute sales tax payments to cities, states and the federal government would be near impossible, require a huge amount of time and seriously curtail online activity. I feel for companies with storefronts but understand that was their decision for their business, not mine. It would be like Henry Ford feeling bad for buggy-whip salesmen. You have to improvise, adapt and overcome competitor and market obstacles.
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Sean Norris
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Sean Norris is editor-in-chief for Promo Marketing. Reach him at snorris@napco.com.
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