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From paper type and weight, to coatings and inks, every facet to be used in the project should be known by all parties. Drumwright even sets her quality expectations down in writing as part of her purchase orders. Communication is key and feedback from the supplier is equally important. “I expect my supplier to talk to me,” Drumwright said. “If there’s a problem, I expect to hear it from [the supplier] and not from the customer.”
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- Companies:
- McNeal Graphics
Laurence Liss
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