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P+P: What do you expect to be some of the biggest challenges the industry will face?
KM: Over-capacity continues to erode the market for print and, more specifically, the business document segment. Competition seems to be in survival mode in lieu of growth mode or efficiency mode. We are constantly challenged with the pricing we are seeing in the market today and we work hard to find ways to remain competitive yet still maintain a level of margin necessary to remain viable for years to come. It has always been our opinion that a strong and financially healthy company will serve our customers well in the long run.
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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