Outsourcing Has Its Privileges
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"All of these services raise the bar on expectations of the distributor," said Olivero. "There is no doubt distributors can sell much more of their product because of the services they offer."
In fact, one of the newer capabilities Matrix can bring to the table when talking solutions is electronic bill presentation and payment and document archiving. "In addition to taking data and creating a paper document, printing it and mailing it, the market has evolved so that we can produce that information electronically without going to paper," Olivero said.
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