Postal Penance
One year after a disastrous rate hike, the USPS promises predictable pricing and internal reforms
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Britt Brouse
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The USPS Plan
The four main goals stated in the USPS Strategic Transformation Plan are to generate revenue, reduce costs, improve service and achieve results with a customer-focused, performance-based culture. Integral to these goals are some innovations, including Intelligent Mail (IM) and a Flats Sequence System (FSS); when fully adopted, both will greatly improve commercial mail.
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- People:
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Britt Brouse
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