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"Those events greatly affected our revenue," said Sorokwacz. "Backlogs went down and overall business dropped to almost 30 percent for a couple of months."
What contributed to the significant drop, he explained, was that TST's initial reaction to September 11 was to hunker down in case something else should further rattle the economy. As a result, Sorokwacz said that business was tenuous for some time. "But we were able to control costs and overhead while being cautiously aggressive," he added.
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