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What are some of the advantages and disadvantages of offering value-added services?
Peterson: An advantage is that distributors gain business. The disadvantage is that there are added investment costs in order to offer these services. Certain services require distributors to add staff members with IT backgrounds and then train them in the forms business. For us, adding special services has also meant creating a separate business from traditional forms.
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- Companies:
- CTP Solutions
- Data Forms
- Four51
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