executive perspectives: Living the American Dream
P+P: How does your company remain nimble and ahead of the curve?
JZ: Technology! We have invested a large amount of time, money and resources into the technology that will improve our business and position us for large-scale growth in the near future. We invested in a major ERP (enterprise resource planning) implementation that was extremely difficult, to say the least. That system is in and operating as it should be. We now have what we refer to as "the holy grail," a system that gives us the ability to have the order in at the time it was created. With 500 sales associates who place their own orders, we were at their mercy as to when they would send in orders and many times we would receive vendor invoices prior to receiving our sales associates' purchase orders. This system allows our associates to enter their orders from a smartphone, tablet or laptop in the field.