Standing Their Ground
The top five suppliers refuse to back down from a menacing economy
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Because of the country’s current economic plight, customer service takes on additional importance in the quest for survival. Saunders noted most of Printegra’s business is transactional-based, so a slowdown in the economy could ultimately affect business. “Less transactions equal shorter quantities, longer lead times or fewer orders,” he cautioned. However, Printegra’s top short-run document supplier status has enabled the company to fight off financial woes for now.
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Maggie Dewitt
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