The Bigger Picture
Top-generating distributors dish on strategies, challenges and the year ahead
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P+P: What is the industry’s biggest struggle, and can it be fixed?
JZ: The technology impact on core business and lack of training for young, new-to-the-industry associates. We need to continue to develop and improve our technology both in the home office and with our vendors. The last company standing will be the one that makes the customer experience the easiest and friendliest. It can be fixed, and we are committed to developing the best technology and training in the industry.
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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