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Dedication and persistence are a must to see this process to the end. "The SGP certification was the hardest project I have taken on since the opening of my company 18 years ago. As a small printer we all have full-time jobs in the shop and adding this implementation and procedure writing (there are 33 procedures) was like absorbing the work of one full-time person among the five of us," Bisel noted. "Without the KU interns we would not have accomplished it in the one-year time limit. The work continues daily as we document everything that we say we will do and on what date we will do it, in preparation for our next audit in December 2011."
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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