Go with the Technological Flow
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However, many distributors are not so technology-savvy, and Owens would like to see the industry amplify the amount of training and education that it offers distributors in this area. "People can't learn anything in one-hour seminars except what they don't know and why they need to know it," he observed. To help get up to speed, Owens recommended self-tutorials offered by software manufacturers, training videos—which can also be shared with office staff—and evening classes offered at local community and junior colleges.
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