Go with the Technological Flow
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OETS automatically faxes Stone's customers everything they need to know about their order activity. "They can also use our Web site to look up order history, review current orders and easily input items they may have forgotten," he added.
Stone recalled that it took approximately one month to learn a new interface. OETS also comes with 60 days of free help that eases the transition. "It's a very visual, user-friendly system with a one-button approach," he said. "I liked the fact that I could easily switch into the test program, play around and make my mistakes without screwing things up, and switch back to the interface once I got the function down."
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