Protect and Serve
How Quality Certification Alliance is protecting the promotional products industry
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All agreed a third-party audit was needed to authenticate their polices and procedures. Ten of the suppliers in attendance, along with BDA, jumped on board and became the founding members of QCA.
"We put money together, we hired somebody who is an expert [Fenton] and funded basically what has become an independent and third-party organization that will accredit us," Whitney said.
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Amanda L. Cole
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Amanda L. Cole is the editor-in-chief of NonProfit PRO. She was formerly editor-in-chief of special projects for NonProfit PRO's sister publication, Promo Marketing. Contact her at acole@napco.com.
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