Did You Hear?
The experts spill their secrets for sales success
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Dan R. Wilson
Strategic Dealer Consultant, Wilmer, Dayton, Ohio
"Sales success requires a will to work hard each and every day. It all comes down to serving the customer, rethinking everything you do, solving potential problems proactively, and displaying a passion for your customer, your business and your way of life. Partnerships are formed through a sincere desire to not only celebrate a client's wins, but to understand his or her business and challenges. In addition, always be respectful of a client's time—use it wisely and be sure to add value with every touch point, in-person meeting, phone call and email. Once you have the client's attention, listen more and talk less."
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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