Keep the Web on a Personal Level
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You still need the phone and you definitely have to have that personal contact and service. For us, the Web is just a tool. The front person, or account representative, and the customer service representatives are very important and the staff behind those people are extremely important. Our whole network of sources is the key to our business.
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- Companies:
- Intraform
- Northern Printing Network
- People:
- Doug Clary
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