"We handle their payables and receivables and they have the benefit of our e-commerce and order management resource capabilities," noted McClean. "This reduces their investment risks while enabling them to better compete against the major directs."
The fifth division is TopForm Software, with Global DocuGraphix being TopForm's largest customer. Said McClean, "This allows us to make sure that the software is delivering what is needed in the marketplace for ourselves and everyone else," including links to e-commerce and electronic invoicing. While approximately 15 percent of Global DocuGraphix's business is currently conducted over the Web, McClean said, "Face-to-face selling will never go out of style. It's still the primary vehicle for getting business."