Lessons from the Top
High-ranking suppliers share their formula for success
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“Without question, it has been difficult as we have grown and become a more complex organization. However, the key has been two things—never assume and keep investing. Complacency, or assuming that what made you successful in the past, will also be so in the future is the biggest threat to a successful company,” Nicholson noted. “At PCNA, we spend a lot of time talking about this risk and challenging ourselves with how we need to change for the future. We also understand that continued investment is critical to ensure we remain a leader in the market.”
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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