Lessons from the Top
High-ranking suppliers share their formula for success
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President Mark S. Lemberger credits his team for this uptick in sales. Instead of product-pushing, Western States thinks in terms of ideas and solutions for its customers.
“Our continuous improvement initiative isn’t just a process improvement exercise. It’s a people improvement commitment that is opening the door for everyone in our organization to grow and to contribute in new and expanded ways,” Lemberger mentioned. “The creative ideas and the enthusiasm of our people are driving us forward and keeping us and our customers ahead of the pack.”
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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