Relationships Can Flourish by Going Online
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Without this integration, someone would have to constantly round up all of the shipped orders and type the order number and associated tracking number into a special tool on the Web site.
"Obviously this is prone to errors and not very efficient or timely," said Wakefield. "Integration links the data to the central server immediately upon shipping so it's available for the Web system to query upon customer request."
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- People:
- Out Cutler
- Steve Wakefield
- Places:
- Florida
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