Sell and Serve in Web-based World
How distributors are saving time, opening doors and sharpening their competitive edges.
It's no longer a question of "if" distributors offer online capabilities, but since when, or how soon. Indeed, today's marketplace demands that distributors implement Web-based solutions.
But for every action, there is a reaction, and transitioning from manual to automated workflow is going to have a major impact on daily operations and relationships. In addition, while e-commerce can be an effective time-saving tool that streamlines routine operations, some distributors are finding that there are limitations when it comes to serving more customized needs.