The Technophobe's Guide to Selling with Social Media
3 things you're already doing offline that can help you sell online
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3. YOUR BUSINESS IN THE ONLINE SPACE
Some of the sales benefits of social media are reasonably tangible. There are plenty of real, day-to-day business functions that can be carried out online. Some can help you sell, other will help you hold onto the sales you already have.
• Customer service is one practical task greatly aided by social media. Having an active social space like Facebook or Twitter is an easy way for customers to contact you, and it’s also highly visible, meaning the whole world will be able to see the true value of your service.
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Michael Cornnell
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