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Issue 6: Development, training & retention
Grayson: We have very little turnover because we tend to overcompensate our employees. You get more loyal employees that way. I believe in company loyalty and I want my employees to remain loyal and stand by me.
Donovan: I periodically listen to tapes from sales seminars. As for obtaining my CFC, I have no interest in doing so. Customers don't even know what it is.
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