Secrets of Top Sellers Revealed
A hard look at the hard sell
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Take Action. Last, but not least, top sellers don't just come up with a bunch of ideas; they act on them. If they feel their selling skills need to be enhanced, they sign up for workshops. And if their company won't cover the expense, they start their own tabs. If customers don't value their products, they try different approaches until they find one that works. If a customer's service problems affect future sales, they do what it takes to resolve them. If better sales tools are needed, they work with marketing to develop them.
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- Jill Konrath
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