Secrets of Top Sellers Revealed
A hard look at the hard sell
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Sure, everything isn't always rosy for top sellers. They occasionally like to blow off steam, too. But, they don't wallow in self-pity. Quickly after they complain, they begin to look at themselves and how they can take action to make things better. Meanwhile, their less successful counterparts are still on the phone playing the "Ain't it Awful?" game.
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- Jill Konrath
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