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In her first role as a printer, Oftedahl was able to print on various presses and use different methods of printing. Over the next five years, she managed in the company's press department. But that wasn't enough. Oftedahl had a strong desire to learn more about what customers actually wanted, which led her to be a part of the customer service team.
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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