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W2P has proven to be anything but detrimental to GROWLL's ability to maintain that human connection. According to Matthew Jay, business development director at GROWLL, the company's membership development associates will walk customers through their first order. CSRs are available to help with the specifics surrounding artwork, order status and delivery instructions. "At GROWLL, we get it," Jay said.
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- Places:
- Greenville, South Carolina
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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