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Mallozzi agreed, adding her own coping strategy. “We can’t win them all. So I just smile and store up the really bad ones, times when someone treated me very badly or was terribly rude, and I save them for cocktail parties,” she joked. “The one cardinal rule is you can never take it personally. And I really mean that.”
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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