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The wheels of business will continue to turn, but one thing should always remain static: focusing on the client. This will keep distributors relevant. If they can identify and address the end-user's need—whether it's quality, pricing or efficiency—they will have a customer for life.
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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