Two Steps Forward
Danielle J. Kay-Kuhns, customer service manager/sales & marketing
Kay Toledo Tag
Toledo, Ohio
"2009 was a huge challenge for all industries with printing being no exception. Those who will be most successful in 2010 will have made positive changes in their selling efforts in '09 that will set the stage for greater success. Above all, distributors and manufacturers need to remain confident in themselves to present the right image and strength to both existing and potential new clients. Staying close to your customers and 'going beyond the expected' will earn new business opportunities. Understanding what customers really need and exceeding those expectations on a consistent basis will set the tone for success. Bring value in what you do everyday and have fun doing it."