The Art of Loving Negotiation
5 ways compassion and care can get you everything you want
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4. Don't Let Your Emotions Get the Best of You
In relationships, we all know what happens when someone loses their temper (see the "hurled dishes" example above). Nobody gets anything done, a ton of time is wasted and more problems are created than solved. The same is absolutely true of negotiating.
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Michael Cornnell
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