Industry Professionals Confront Change
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As an IBSA preferred vendor, Belknap Business Solutions has clearly seen a resulting increase in activity. Swan said that such affiliations will be particularly beneficial to manufacturers who get in on the ground level and become established in their niche. On that note, he's concerned that distributors may be reluctant to use the IBSA online quote system for the more unusual jobs—Belknap's specialty. "It may be difficult to explain very involved, unique pieces in an e-mail, so they may call vendors directly. We need to increase marketing so that we are one of the sources that IBSA distributors think of to call for those jobs," he said.
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