Industry Professionals Confront Change
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The View from Here
According to Shanley, "The economy is slowly improving, and activity is more robust now than in the first quarter of 2004." That's the good news. The bad news is that manufacturers and distributors must now contend with increases in paper, ink, postage and fuel costs.
"Paper is 50 percent of the cost of a form, and given our size, we need to pass the increases on," Dickinson said. "Plus, there is an overcapacity in the basic forms industry, and there are companies that don't pass cost increases along—or pass along just a portion of them—which makes it harder to deal with in situations where we are competing against those companies."
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